Returns + Exchanges
UK Returns and Exchanges
If you are in any way unhappy with your goods, items you want to return for a refund within 7 calendar days or an exchange will be accepted within 14 calendar days of delivery.
Please note that your statutory rights are not affected.To return an item, please contact firstname.lastname@example.org
We will only accept returns of items that are unused and returned with all original packaging intact. We will not accept returns of items that have been worn.
You can send your items with the completed Returns Form (supplied with your delivery) to:
1A Avenue Mews,
Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
We aim to process all returns within 7 days of reaching us and will email or write to confirm when this has been done. Depending on whom you bank with, refunds may take a further few days to show up on your card statement.
European and International:
If you are within the European Union and return your entire order for a refund or an exchange within 14 calendar days of receiving it.
If you are returning goods internationally, please return within 20 days for your refunds and exchanges.
Please note that we are not responsible for return postage.